Our Security Promise
Our dedicated security and custody experts continuously monitor risks and uphold the highest standards to protect your crypto assets. At the core of our solution is our proprietary, institutional-grade custody infrastructure, which combines cryptographic, physical, and redundant backup measures. Our processes are regularly audited and tested to ensure maximum security and resilience, giving you full confidence in the safekeeping of your assets.
Crypto Account
Ideal for clients seeking fast, convenient access to their crypto assets. Enjoy 24/7 self-service access via online account and app, managed by our native experts to minimise risk and enable smooth operation.
Better flexibility
Technical support for over 25 blockchain protocols and hundreds of crypto assets.
Better convenience
Self-service access 24/7 via your online account and our app.
Better speed and integration
Low-latency transactions and straight-through processing via our FIX and REST APIs.
Better reassurance
Your crypto assets are held off balance sheet, on segregated blockchain addresses, and are bankruptcy remote under the MiCA regulatory framework.
Staking available
For leading blockchains such as ETH and SOL.
Your User Account – Protected by High Security Standards
Bitcoin Suisse applies the highest physical, technical, and procedural security standards for the safekeeping of your user account, in line with industry best practice.
Strengthening account security with Two-Factor Authentication (2FA)
Your account's safety is of utmost importance to us. To enhance security, we implement time-based two-factor authentication using mobile applications like Authy. In addition to your login credentials, you enter a code from your authenticator app on your mobile phone, which provides an additional layer of security for your account at Bitcoin Suisse.
Double layer protection for account withdrawals
All account withdrawals require entering two-factor authentication along with email address confirmation, ensuring utmost security and peace of mind for your trans-actions.
Highest Security Through Best Execution and Prefunded Trades
As one of the first crypto brokers, Bitcoin Suisse has introduced a Best Execution Policy. This policy outlines our dedication to securing the most attainable price and speed of execution for our clients, all while ensuring comprehensive transparency on price details, trading fees, and execution venue.
Beyond our Best Execution approach, Bitcoin Suisse goes the extra mile by assuming the counterparty risk when you trade with us. This is an essential step, as crypto trading venues require pre-funding.
Custody in Numbers
The numbers below apply to the Bitcoin Suisse Group.
CHF 0
3 bn
12 Years
1.5 bn
* As of January 2026.
Why Choose Bitcoin Suisse?
Our team of custody experts are truly dedicated to safeguarding our clients’ crypto assets. This passion is what drives us to constantly predict potential threats and deliver outstanding protection crypto safety custody for our clients.
Personal Service, Every Step
Our team of native experts are here to provide you with the tools, insights and service you need.
Opening hours
24/7 online
Monday to Friday: 9am to 5pm
Call us from abroad
