Personal Support, Every Step

Whether you have a question regarding the scope of BTCS ME services, want to discuss a specific trading requirement, or need support with an existing account, we are available by phone, email, or through the form below.

Get in touch

Please do not hesitate to call us with your enquiries or write us an E-Mail. Our BTCS ME experts are here to support you.

Opening hours

Customer Service & General Enquiries
Monday to Friday: 9AM to 6PM​ GST

Trading Order Service Hours​
Monday to Friday: 9AM to 6PM GST

Complaint Handling
complaints.uae@bitcoinsuisse.com

Data Protection 
dataprotection@bitcoinsuisse.com

uae@bitcoinsuisse.com

+971 2 711 9772

Call us from the UAE and abroad

Our Office

Please schedule an appointment before visiting.

Abu Dhabi Office

BTCS (Middle East) Ltd.

Al Sarab Tower, 15th Floor, 203, 
ADGM Square, Al Maryah Island, 
Abu Dhabi, UAE

Be aware

Social engineering

BTCS (Middle East) Ltd. will never offer sales, investments, or money requests via social media. If you receive such messages, verify the profile or contact us immediately.

Below you will find our official social media channel.

Social Media

Our official social media channel