

Personal Support, Every Step
Whether you have a question regarding the scope of BTCS ME services, want to discuss a specific trading requirement, or need support with an existing account, we are available by phone, email, or through the form below.
Get in touch
Please do not hesitate to call us with your enquiries or write us an E-Mail. Our BTCS ME experts are here to support you.
Opening hours
Customer Service & General Enquiries
Monday to Friday: 9AM to 6PM GST
Trading Order Service Hours
Monday to Friday: 9AM to 6PM GST
Complaint Handling
complaints.uae@bitcoinsuisse.com
Data Protection
dataprotection@bitcoinsuisse.com
Call us from the UAE and abroad


Our Office
Please schedule an appointment before visiting.
Abu Dhabi Office
BTCS (Middle East) Ltd.
Al Sarab Tower, 15th Floor, 203,
ADGM Square, Al Maryah Island,
Abu Dhabi, UAE

Be aware

Social engineering
BTCS (Middle East) Ltd. will never offer sales, investments, or money requests via social media. If you receive such messages, verify the profile or contact us immediately.
Below you will find our official social media channel.
Our official social media channel